AI-Powered Intelligent
Scheduling Platform

Enhancing ‘Workforce Efficiency’ to
Help Stores Reduce Costs and Boost Productivity

Features

Powerful and user-friendly AI-driven platform for
precise person-job matching through data predictions, featuring end-to-end data
visualization and mobile accessibility

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Stores Empowered

Every feature is designed for Store‑friendly Use

More than 18,000 satisfied clients

ShiftMaster is a cloud service system built on extensive lean management practices, fully tailored to industry characteristics. It leverages intelligent technology to significantly reduce operational complexity and the time required for creating schedules, enhancing in-store operational efficiency. Meanwhile, optimized scheduling technology can markedly improve employee satisfaction, reduce staff turnover, and elevate service quality.

Professional Mobile Apps
that connect Stores and
Employees

Scince 2015

  • No installation needed—open your phone and operate intuitively.
  • Unparalleled design lets stores start their visual scheduling journey in
    just 10 minutes.

The intuitive mobile app allows both employees and managers to learn quickly.
By integrating real‑time staff availability and resource status, creating
visual schedules and setting employee shifts takes only minutes—freeing
store managers to focus on key operational goals.

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Connected Employees
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Monthly Work Hours Saving

Efficient Hourly Scheduling system

Save more than 4,200,000 work hours per month

ShiftMaster is an efficient hourly scheduling application system. It not only saves you time on scheduling but also helps you master the essentials of scientific scheduling, improves communication, reduces exceptions, enhances employees’ sense of responsibility, and allows tracking of time and attendance. This, in turn, empowers employees to become a powerful support for business growth.

Smart Store Scheduling Tool

AI-Driven Revenue Predictive Model

This is the key to upgrading hourly scheduling from “experience-driven” to “data-driven.” By integrating multi-source data through AI technologies such as Time Series Forecasting Models, it delivers accurate predictions for future product/service demand and revenue.

Intelligent Scheduling

Automatically generates optimal schedules based on Predicted Business Demand, Staff Constraints, Rule Constraints, and Cost Objectives. Supports dynamic adjustments, conflict warnings, and compliance checks. Upgrades from “experience-driven, manual error correction” to “data-driven, algorithm-optimized.”

Cross-Role & Skill Management

Quantifies and grades employees’ capabilities across different roles/tasks. Enables intelligent work assignment based on Cross-role Capabilities and Skill Levels, combined with AI algorithms and refined personnel competency models. Achieves dynamic allocation through “precise role matching, flexible cross-role scheduling, and skill-graded empowerment.”

Industry Solution

Built for the catering industry—where Peak and Off-peak Customer Flow Varies
Greatly
and Multi-skilled Positions Are Essential—this
intelligent scheduling system integrates historical data, inventory transfer orders, and
takeaway orders to forecast staffing needs during busy dining periods. By incorporating
employee skill tags (e.g., kitchen, front-of-house, cashier) and considering rules along
with statutory working-hour standards, the system automatically generates optimal shift
schedules. Employees can submit shift change or swap requests with one tap via the mobile
app, while managers review and approve in real time. In case of unexpected orders or sudden
staff shortages, the system quickly recommends shift coverage solutions.

This solution can reduce labor costs by 8%–12%, minimize staffing gaps during peak hours, and
improve both service efficiency and employee satisfaction.

What Our Customers Say

Trusted by 18,000+ stores. Real voices from the front line.


Chain Restaurant · Operations Director

In the restaurant industry, everyone is now focused on hourly scheduling — workforce efficiency comes first. Flexible employment used to be about boosting efficiency; now it is about survival. Fortunately, we already had ShiftMaster as our foundation.


Chain Retail · IT Lead

This is the most well-integrated scheduling system I have ever seen — all the data on one screen, very intuitive. Now I understand why so many major brands choose you. This is exactly the system we wanted.


Chain Restaurant · VP of Operations

We rolled ShiftMaster out across all our nationwide stores in just a few months. After a year, workforce efficiency improved 20% and our labor-cost ratio dropped by nearly 1.5–2 percentage points year over year. The results have been excellent.


Sports & Fitness · Regional Manager

The service has been great — very responsive. Once things calm down, I want to sit down with your team and discuss deeper applications of intelligent scheduling.


Beauty Chain · HR Director

Workforce efficiency is a key priority for us over the coming years. After carefully comparing ShiftMaster’s scheduling module with the one in our HR system, we concluded the HR system’s scheduling can only be described as basic — the professional gap is huge. We made the switch to ShiftMaster.


Chain Restaurant · Store Manager

ShiftMaster’s forecast data is over 90% accurate. Our stores use the predictions to control scheduling, and it has been a huge help: workforce efficiency up 15% in six months

Security and Integration

Regular security audits, 24/7/365 monitoring, and 99.99%+ uptime
mean you never have to worry about your data.
Robust APIs are available for integration with your
HR systems and other platforms.

Start Hourly Scheduling
Now

Discover all the information you need